Exhibitor Services
On this page you can find some information that is important for you as an exhibitor.
Because live encounters and face-to-face conversations are essential in business, these physical meetings will remain the key focus during Europort 2021. On top of such familiar interactions, new innovative and data-based tools are used to match your interests and businesses to the most interesting people and companies.
Have you registered for a visit to Europort 2021? Then you will receive the login for Europort Connect in September. This platform allows you to get the maximum return from your visit to the fair. You can read the possibilities and benefits that the platform offers you free of charge below.
Matchmaking
- Expand and strengthen your network: by completing your own profile, you automatically participate in matchmaking with exhibitors and other visitors. You will also receive personal recommendations based on entered interests.
- Find out in advance who will visit the fair through company and visitor profiles. An appointment with them can be scheduled. This can take place both physically on the exhibition floor and online. Fast, user-friendly and efficient.
Compile your own program - You can easily register for the various Europort programme components via Europort Connect.
- Draw up a personal schedule per day with the sessions you do not want to miss or the appointments you make on that day.
- See which novelties the exhibitors offer on their stands, so that you can plan your route and don't miss out on the innovations on the exhibition floor.
Not yet registered for a visit? You can do this quickly and easily via our registration link.
In the running up to Europort 2021 we will inform exhibitors about all developments, activities and necessary preparations for their participation via digital Info Bulletins. As soon as the first one has been sent, you can find the bulletin here.
This portal will give you all information and a checklist regarding your participation in Europort.
On your first visit you will have to create a password. To do this, please click on Forgot Password?. After filling out your email address, you will receive an email to set up your password. Please take care to use the same email as the one you have filled out on the participation form.
Once your account has been activated you will have permanent access to the portal.
Click here for the portal.
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Are you a participant in Europort, but do you need a visa to enter the Netherlands? Then please contact the Europort team via info@europort.nl so that we can arrange a personalised invitation letter.
With participation in Europort 2021 a mandatory marketing & service package of € 375,- applies. The services listed below are included as standard:
- free invitation VIP reception
- matchmaking program
- WIFI during the exhibitin
- hard copy invitations
- company profile on website
- distribution of press releases
- digital visitor invitations
- personalized exhibitor badges
- registration banners
- stand construction and dismantling badges
For national pavilions, the marketing service fee will be charged for each participant in the pavilion.
General information standcatering
In order to make Europort 2021 a great success, catering is a very important part. Our in-house caterer, The Taste of Ahoy, is happy to assist you during the fair. We offer fresh coffee, delicious sandwiches, beverages and appetizers but we can also provide you with beer or coffee equipment. Through this website you can place your orders.
We can also provide tailor-made offers. For instance coffee on your stand made by a barista, a fully catered drinks reception or a tasty dinner during the evening opening on Thursday. The possibilities are endless!
Exhibitors Catering Card
You can make use of our special Catering Card, which will make it easy for you to pay for your catering purchases. No more hassle with declarations and separate invoices! For more information and ordering the catering card you can contact standcatering@ahoy.nl or +31(0)10-293 3372. The Exhibitor Catering Card can also be ordered via chapter "Catering”.
Ahoy Stand Catering. How does it work?
If you place an order, you are sure to have a variety of drinks, lunches and snacks during Europort. Lunch boxes will be delivered at your stand between 11.00 and 13.30 o’clock.
Additional orders during Europort can be placed via this website, by visiting de Standcatering Office in the Ahoy Plaza or by calling +31(0)10-29 33 372. We aim to deliver your additional order within half an hour.
Catering tailored to your needs?
The Taste of Ahoy is of course also there for you if you have specific needs. Should you require more information, we request you contact the Taste of Ahoy before exhibition/event through telephone number +31(0)10-293 3891 or via email: cateringsales@ahoy.nl.
External caterer
The 'Taste of Ahoy’ is the exclusive in-house caterer of Ahoy Rotterdam and is responsible for all catering related activities during the event. If you would like to make use of an external caterer, please make sure to contact us beforehand to be informed of our procedures. Please note that this edition no access is granted to external caterers who are not registered with us.
Catering facilities
During the construction of and during Europort you can make use of the following restaurants and other food and beverage facilities:
Catering buffet Hall 1, Hall 2/4, Hall 4/6, Hall 3/5
2 November: 9.30 a.m. - 6 p.m.
3 November: 9.30 a.m. - 6 p.m.
4 November: 9.30 a.m. - 9 p.m.
5 November: 9.30 a.m. - 5 p.m.
Restaurant RiVers
27 October until 31 October : 11 a.m. - 2 p.m.
1 November: 11 a.m. - 9 p.m.
2 November: 11 a.m. - 3 p.m.
3 November: 11 a.m. - 3 p.m.
4 November: 11 a.m. - 9 p.m.
5 November: 11 a.m. - 3 p.m.
6 November: 11 a.m. - 2 p.m.
Pop-up Bar
2 November: 9 a.m. - 6 p.m.
3 November: 9 a.m. - 6 p.m.
4 November: 9 a.m. - 9 p.m.
5 November: 9 a.m. - 5 p.m.
Bar Restaurant Seventy One
2 November: 9 a.m. - 7 p.m.
3 November: 9 a.m. - 7 p.m.
4 November: 9 a.m. - 10 p.m.
5 November: 9 a.m. - 6 p.m.
Sushi Bar
2 November: 9.30 a.m. - 6 p.m.
3 November: 9.30 a.m. - 6 p.m.
4 November: 9.30 a.m. - 9 p.m.
5 November: 9.30 a.m. - 5 p.m.
For reservations for Bar Restaurant Seventy One you can contact us via restaurant71@ahoy.nl
Restaurant RiVers, the Pop-up Bar and Bar Restaurant Seventy One can be found in the Plaza of Ahoy Rotterdam.
Pay attention to International Fairs Directory, Expo Guide, Fair Guide and Event Fair / The Exhibitors Index
On a regular base Rotterdam Ahoy receives questions or complaints from exhibitors who are approached by:
- International Fairs Directory (Soft-Team Crewing Software from Denmark)
- The Austrian company Construct Data (Fair Guide)
- Expo Guide from Mexico (with an address in France)
- Event Fair / The Exhibitors Index from Slovakia (Bratislava).
We very much like to emphasise, there is absolutely no cooperation with or solidarity between Rotterdam Ahoy and International Fairs Directory, Expo Guide, Fair Guide, and Event Fair / The Exhibitors Index!
How does it work?
International Fairs Directory
This form comes from the company Soft-Team Crewing Software (Denmark), asking to make corrections for a registration on www.inter-fairs.com. By signing the form, it appears not to be a registration but an advertisement, for which the signing company also needs to pay a considerable amount.
Expo Guide
Expo Guide sends out letters to companies with a form to correct data for an listing in Expo Guide. After signing the letter/form, companies have to pay a considerable annual amount for a number of time and are expected to pay for something that is not clear at all.
Event Fair / The exhibitors Index
Event Fair sends out letters to companies with a request to verify and correct data for a free website listing. However, together with this letter a form is sent. After signing the form, the listing is transformed into an advertisement and companies must to pay a considerable annual amount for a number of time.
Fair Guide
This letter comes from the Austrian company Construct Data, suggestsing to be mentioned for corrections for an listing in FAIR Guide and a registration via the website to keep company data up to date. In this case companies also have to pay a considerable annual amount for a number of time, after signing the letter.
International Fairs Directory
This form comes from the company Connect Publisher (Mexico) or MULPOR Company S.A. (Uruguay), also asking to make corrections for a registration on www.inter-fairs.com. By signing the form, it appears not to be a registration but an advertisement, for which the signing company also needs to pay a considerable amount.
If you, as an exhibitor, would like to make use of the possibility to have your data mentioned in Fair Guide, Expo Guide, Event Fair or International Fairs Guide, this is something we cannot decide for you. However we would like to emphasize, that the data mentioned in Fair Guide, Expo Guide, Event Fair and International Fairs Directory, only contains data from companies that have registered with payment, voluntary or not. Besides, we suspect Construct Data copies address data of exhibitors from former fair catalogues and fair related websites.
Again we insure you that Rotterdam Ahoy does not cooperate with Construct Data in any way, and did not supply any data from our exhibitors.
We hope to have informed you well with the explanation above. Should you have any further questions, please do not hesitate to contact us.
More information is also available on the website of UFI.
Phishing messages are currently being sent stating that the visitor list for EUROPORT Exhibition 2021, November 2 - 5, Rotterdam (Netherlands) is available and that you must respond to the e-mail. Don't fall for this, it is fake! These e-mails do not come from us. Rotterdam Ahoy adheres to the requirements pursuant to legislation and regulations in respect of processing Personal Data, including the requirements imposed by the General Data Protection Regulation ('GDPR’).
How to protect yourself against phishing messages: always be alert!
Please check the email adress of the sender. Rotterdam Ahoy emails you with email addresses that end with @ahoy.nl or @europort.nl If you receive an unexpected email or one that you have no idea where it’s from, don’t open it - delete it. Never click on a link or open any attachment in it.
What should you do?
Forward any suspicious email that claims to be from Rotterdam Ahoy to avg@ahoy.nl then delete it straight away. Always make sure your anti-virus and anti-spyware software are up to date, and your firewall is strong.
Enlarge your visibility during Europort by taking advantage of the available promotion and sponsorship possibilities. These include for example advertisements on flags and barriers or having your logo on the exhibition floor plan. Advertising in the hand-out or the daily bulletin will ensure your company doesn’t miss any opportunities to connect with key target groups. Check out the sponsor document here!